Practice Policies

Office Policies


Dr. DeWaele and Dr. Capello are not participating providers with any dental insurance carriers. Patients are fully responsible for all fees charged by this office at the time of service, regardless of your insurance coverage. We will be happy to assist with the submission of your claim to facilitate reimbursement directly to you. For your convenience, we accept Visa, Mastercard, personalized or bank checks, and cash.

We will provide you with all necessary forms to submit to your insurance carrier. This does not, however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

Cancellation Policy

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.